Professional, Timely & All Free Best Service

best service

BEST SERVICE

Provide customers with quality after-sales service to ensure that our customers’ problems are solved in a timely manner

warranty

BEST SERVICE

Provide customers with quality after-sales service to ensure that our customers’ problems are solved in a timely manner

100% BEST SERVICE

Troubleshoot Online

When problem happen, we service team will guide clients to troubleshoot and confirm the problem by wechat or by whatsApp together

Remote To Fix

If that’s software issue, we remote to fix it

Send Replaceable Parts Immediately

If parts are damaged and need to be repaired during the warranty period, customer no need to send back first and wait after repairing, instead, we will send the replaceable part immediately

Repaceable Parts Sent by DHL

All replaceable parts we sent by DHL or other fast parcels to save time, not regular slow express delivery

All Free For Replaceable Parts & DHL

During the warranty period, both repalceable parts and parcel freight to customer is all free

7X24 After-Sales Service

We provide 7X24 hours After-Sales Service

100% BEST SERVICE

Troubleshoot Online

When problem happen, we service team will guide clients to troubleshoot and confirm the problem by wechat or by whatsApp together

Remote To Fix

If that’s software issue, we remote to fix it

Send Replaceable Parts Immediately

If parts are damaged and need to be repaired during the warranty period, customer no need to send back first and wait after repairing, instead, we will send the replaceable part immediately

Repaceable Parts Sent by DHL

All replaceable parts we sent by DHL or other fast parcels to save time, not regular slow express delivery

All Free For Replaceable Parts & DHL

During the warranty period, both repalceable parts and parcel freight to customer is all free

7X24 After-Sales Service

We provide 7X24 hours After-Sales Service

On Service Time

9 AM to 6 PM [Chinese time]
Monday – Sunday

[If need service at other times, please make an appointment with the after-sales team in advance]

On Service Time

9 AM to 6 PM [Chinese time]
Monday – Sunday

[If need service at other times, please make an appointment with the after-sales team in advance]

Contact Details

Want to get in touch? We’d love to hear from you. Here’s how you can reach us.

Wechat

Account: Serviceteam01

[Wechat install at: www.wechat.com ]

Number: +86 138 2600 6176

[WhatsApp install at: www.whatsapp.com ]

E-mail

Send e-mail to our service team

at: service@stekiamusement.com

Contact Details

Want to get in touch? We’d love to hear from you. Here’s how you can reach us.

Wechat

Account: Serviceteam01
[Wechat install at: www.wechat.com ]

Number: +86 138 2600 6176
[WhatsApp install at: www.whatsapp.com ]

E-mail

Send e-mail to our service team
at: service@stekiamusement.com

INSTALLATION SERVICE

Installation & Training

Provide professional installation & training service online by Owatch service team and experts

INSTALLATION SERVICE

Installation & Training

Provide professional installation & training service online by Owatch service team and experts

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